We accept referrals from a wide range of agencies including:

ARCH, Victim Support, Regents Centre (Social Services), Stoke-on-Trent City Council, GP’s, Children’s Centres.

How can we help you?

If you would like to refer individuals for support you can contact us and refer by telephone.

You will be asked to provide information about each individual and where appropriate we will contact the individual to arrange an appointment.

We work to BACP (British Association of Counselling and Psychotherapy) guidelines
(see www.bacp.co.uk).

Our working relationship is with each individual and therefore we do not report back to referring agencies unless this is outlined in the initial referral. Any requirements to report to referring agencies would be discussed with the individual client at the first session.

We encourage each individual to be responsible for their own care and therefore wherever possible we would prefer to communicate with the individual, empowering them to call to cancel or change appointments themselves rather than relying on referring agencies.

Partnering

We encourage referring agencies to be involved in the development of our services and value feedback on the referral process. From time to time we hold partnering meetings to discuss various aspects of our work and share best practice. If you would like to be included in these meetings then please contact us so we can add you to our contact list.